Knowledgebase

Articles

 How do I cancel?

Login to the client area.Next to the server you wish to cancel click on the "Details" button.On...

 How fast will my order be ready?

We aim to do this as fast as possible. Luckily, it's automated so it will be near instant after...

 Is there a contract of any sort?

There is no contract, no funny business. You pay by month and go by month.

 What forms of payment do you accept?

Currently SimRai supports PayPal and MoneyBookers. However, we are always expanding to other...

 Why do I get the invoice before the month is over?

The invoice gets sent one weeks before the due date.This gives you all the time you need to pay.